Warranty

All AC units sold by Goldy Air have a 5 year manufacturer’s warranty on parts and labour.

Warranty:

The warranty will be voided by the manufacturer if the system is not installed by a fully licensed and qualified trade’s person or not installed according to the manufacturer’s specifications. Under these circumstances any repair costs will be the responsibility of the client.

Goldy Air can assist if a warranty issue arises. First the client needs to contact the company that installed the unit, then the manufacturer. See below for the manufacturer contact information. 

When placing a warranty claim you will need to provide proof of purchase (your tax invoice) and an installation invoice.

Manufacturer’s details:

Panasonic:
Customer Service – 13 26 00
Domestic Systems – 5 Year Warranty Parts and Labour

Hisense:
Customer Service – 1800 447 367
Domestic Systems – 5 Year Warranty Parts and Labour

Mitsubishi Electric:
Customer Service – 1300 164 508
Domestic Systems – 5 Year Warranty Parts and Labour

Mitsubishi Heavy Industries:
Customer Service – 1300 139 197
Domestic Systems  – 5 Year Warranty Parts and Labour

Fujitsu:
Customer Service (Qld)  – (07) 3257 2800
Domestic Systems  – 5 Year Warranty Parts and Labour